Communication Skills is a series of monthly workshops designed for Professionals who want to enhance their skills in a supportive environment. Join us for interactive sessions, insightful discussions, and practical tips to help you navigate the challenges of communicating as a leader.

Handling Difficult Conversations

12:00-2:00pm, Oct 16

"He keeps doing this thing that makes me SO MAD!" "I have to give her some difficult feedback and I'm dreading it." "I need to make a change in the organization, and he is not going to like it." Delivering a correction or bad news is ESSENTIAL to keeping a workplace healthy! But, that doesn't mean it's easy. In Handling Difficult Conversations, you will learn to:

Turn tensions into opportunities for building respect and change
Figure out what is fact and what is the "story" that's feeding the conflict
Some scripts for opening hard conversations
The secret to getting Gen Z to hear critical feedback without panicking
Getting past your own fears about upsetting someone else