Provider Network Management Specialist

Job Title: Provider Network Management Specialist Location: 100% Remote (US Only) Compensation: $65,000-$75,000 + Full Benefits Package Reports to: Provider Services Manager The Provider Network Management Specialist is responsible for ensuring provider availability, readiness, and performance in support of Telemedica’s care delivery model. This role is instrumental in coordinating provider operations, case assignments, supporting credentialing and compliance tracking, and aligning provider resources with service demand. As Telemedica expands its clinical offerings, this position will be essential in scaling provider capacity and ensuring network quality and management. What you will do (Immediate): Maintain updated provider schedules, licensing, specialties, and availability in internal systemsAssign and route case assignments to appropriate providers based on availability and clinical matchTrack provider performance, case load, and completion timelinesSupport initial and ongoing provider onboarding logistics What you will do (Long-Term): Partner with QA and Healthcare Coordinators to optimize provider utilizationTrack provider-specific performance trends, including KPIs, productivity metrics, quality scores, and utilization patternsEstablish workflows and manager provider licensure and credentialing, ensuring all documentation is current, accurate, and compliant with regulatory and payer requirementIdentify opportunities to expand or diversify the provider networkCreate tools, dashboards, or documentation to improve internal network visibility Required Qualifications: 3+ years in provider operations, clinical scheduling, or healthcare staffingExperience in a medical, telehealth, or care delivery settingStrong understanding of the VA disability claims process and its clinical documentation requirementsDemonstrated healthcare acumen and deep understanding of medical terminologyDemonstrated experience manage diverse clinical provider workflowsStrong organizational and tracking skills with a systems-based mindsetExpertise of licensing, credentialing, and healthcare compliance standardsFamiliarity with CRM/EHR platforms and provider-facing operations Preferred Qualifications: Experience supporting multi-specialty clinical teamsExperience navigating geographically distributed clinical teams Compensation and Benefits: Healthcare: PPO and HSA plansRetirement: 401(k) with up to 3% employer matchFlexible Spending: Health Savings Account (HSA) and Flexible Spending Accounts (FSA)Paid Time Off: 30 Days Paid Time Off (PTO), plus 12 paid holidays, including Christmas closureInsurance: Short and Long-Term Disability, Life InsuranceFamily & Medical Leave: Paid Parental Leave, Military Leave, and Bereavement LeaveOther Benefits: Employee discounts, Jury Duty Pay, Time-Off to Vote, and more This position is NOT APPLICABLE to residents of: Alabama, California, Colorado, Kentucky, Montana, New York, North Dakota, Ohio, Oregon, Washington, Wyoming. Telemedica is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, disability or any other basis prohibited by law. Featured benefits Medical insuranceVision insuranceDental insurance401(k)