**Job Description**

We are looking for a **Customer Service Specialist** to join our team in Austin, TX. The ideal candidate will play a key role in maintaining strong relationships with our clients and customers, ensuring that every interaction reflects our commitment to quality service. This position requires excellent communication, problem-solving, and organizational skills to manage inquiries and support the smooth flow of daily operations.

**Responsibilities**

• Handle customer inquiries and provide accurate, timely responses.
• Maintain detailed records of client interactions and feedback.
• Collaborate with internal teams to resolve issues and improve service quality.
• Assist in processing orders, updates, and client requests efficiently.
• Ensure customer satisfaction by offering proactive and solution-oriented support.
  
  

Qualifications

**Qualifications**

• Strong communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.
• Problem-solving mindset with a customer-first approach.
• Proficiency in Microsoft Office Suite and general computer literacy.
  
  

Additional Information

**Benefits**

• Competitive annual salary ($55,000 – $62,000).
• Professional development and growth opportunities.
• Supportive and inclusive work environment.
• Health and wellness programs.
• Paid time off and company-recognized holidays.