Summary:

TETRA Technologies, Inc. is a global organization whose foundation and strength comes from the drive and dedication of our team members. We value equal employment opportunity to stimulate creativity and innovation in our workforce as we use our collective talents to develop unique solutions to address the world's energy challenges.

Founded in 1981, TETRA (NYSE: TTI) is an energy services and solutions company focused on developing environmentally conscious services and solutions that help make people's lives better. With operations on six continents, the Company's portfolio consists of Energy Services, Industrial Chemicals, and Critical Minerals. In addition to providing products and services to the oil and gas industry and calcium chloride for diverse applications, TETRA is expanding into the low-carbon energy market with chemistry expertise, key mineral acreage, and global infrastructure, helping to meet the demand for sustainable energy in the twenty-first century.

Visit the Company's website at www.onetetra.com for more information or connect with us on LinkedIn.

Essential Duties:

• Provide helpdesk support and resolve problems to the end user’s satisfaction
• Monitor ITSM for tickets assigned to the queue and process first-in first-out based on priority
• Provide support for mobile devices
• Create and maintain PC images
• Follow internal IT processes
• Assist with onboarding of new users
• Install, test, and configure workstations, peripheral equipment, and software
• Maintain inventory of all equipment, software, and software licenses
• Troubleshoot hardware and software issues reported to the help desk
• Assign users and computers to proper groups in Active Directory
• Perform password resets for network access and applications
• First responder to incoming issues
• Technical documentation and prioritizing abilities
• Basic network and system administration support
• Interact with vendors for 3rd party IT support

Requirements:

• EDUCATION: High School Diploma or General Education Degree (GED) required; Associate Degree preferred
• EXPERIENCE: 3-5 years’ experience
• LICENSES/CERTIFICATIONS: IT Certifications (example: MSITP, A+, Net+. Etc.)
• TRAVEL: 5%
• OTHER:
  • Submit to and satisfactorily complete pre-employment background, medical, alcohol, and drug screening
  • Must possess a valid Driver’s License

Work Environment:

The requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

While performing the duties of any field-based position, an employee may be exposed to various outside weather conditions including but not limited to rain, humidity, snow, and/or heat during daytime hours and/or nighttime hours. The noise level in this work environment is usually moderate to loud for extended periods of time.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.