We are seeking a friendly, reliable, detail-oriented Insurance Customer Service Agent. We are looking for you to communicate well, solve problems efficiently, and reliably protect our clients.

• Prioritize client issues with a sense of urgency 
• Create meaningful relationships with clients and team members 
• Correspond with clients and carriers to give quotes, change policies, answer questions, make payments, write claims, and renew policies 
• Manage multiple client deadlines with militant attention to detail 
• Analyze potential and current client insurance needs 
• Become a product expert on various carriers and plans to better serve your client base 

Required  

• 2 years minimum experience in a customer facing role 
• Recommendations from previous employers 
• Excellent verbal and written communicator 
• Personable, friendly, and cheerful 
• Thinks like an owner 
• High School Graduate 

Preferred  

• Licensed in the state of Idaho 
• College Graduate 
• Financial industry experience, especially in a customer-facing role 

We are a family owned, local Insurance Agency that connects hardworking Americans to the services they need to protect their families. Each of our agents works in the office, so that we can always serve our clients face to face. If our client ever has a problem, we make it our responsibility to find the best possible solution for them.

• Paid Time Off, 401K, Health Insurance 
• Up to 5 days remote work a year 
• Office pool 
• Opportunities for growth 

If you have any questions regarding this position, please contact [email protected]