ActsSocial

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ActsSocial

For the best experienceDownload the Mobile App

$ 4583 - $ 6250 (Monthly)

IT Help Desk

Location
Work At Location Address
Type
Full Time
Status
Inactive
Job Published
07-11-2025

Description

- Company Overview
  
  Our client- IT Company – is looking for IT help desk candidates.
  
  This position needs to commute to Houston office every day.
  
  Responsibilities
  
  Provide the troubleshooting for the users.
- Professional knowledge of Microsoft Windows OS (Windows 10), Microsoft Office, E-mail (Exchange/Outlook), Microsoft Office 365, Adobe Acrobat related, and Database.
- Support users by using Helpdesk tickets, follow-up with users.
- Maintaining and creating technical documents.
- Software installations, configurations, and troubleshooting for users.
- Set up Hardware (PC, Printer, etc.) , install and configure them for users.
- Needs to communicate with the vendors and manufactures for the new order, product replacement.
- Plan and conducts the user trainings at the client’s site.
Requirements

Excellent skills of Microsoft OS and Office products.
Good PC knowledge and skills.
Basic Network and cloud knowledge.
Excellent communication skills.
Excellent customer service skills.
Business level Japanese skill.
Strong team orientation skills
CCNA/CCNP/ Network+ (Preferred )

SALARY

Salary range - USD 55,000 - 75,000

Benefits

Benefits include, but are not limited to the following.

Medica, Dental, Vision, 401K, PTO and others.

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