FLS Transportation Services · Rome, GA

FLS Transportation is seeking a skilled Systems Analyst with Transportation industry experience to assist in defining, developing, testing, and implementing transportation-related systems and integrations that streamline and simplify sales, operational, and back-office processes and procedures. This position will work closely with strategic areas of the business, focusing on improved utilization of implemented solutions and new opportunities for driving efficient operations.

Duties & Responsibilities
Essential duties and responsibilities include, but are not limited to those listed below:

• Analyze and investigate business problems, document solution requirements, and provide
  
  

procedural and technology-based solutions

• Use a combination of standard functionality and custom development to solve business problems
  
  

and simplify the design of our systems, in a way that is scalable and extensible

• Assist in the installation, configuration, administration, and maintenance of solutions,
  
  

improvements, updates, and other integrated solutions

• Coordinate project resources, schedules, issue tracking, and vendor relationships as needed
• Provide user and system support, acting as an escalation point for the TMS, TMS-Connected
  
  

Systems and other systems, as necessary.

• Communicate proactively with end users and business partners to ensure problems are clarified,
  
  

effectively addressed and resolved with the appropriate priority

• Develop comprehensive system/administrative standards, guidelines, and technical configurations
  
  

and runbooks and operating procedures for admins and support teams

• Assist in the definition and implementation of Policies, Standards, Procedures, and Monitoring
  
  

processes to allow for consistent and secure technology operations

• Provide technical expertise and ownership in the diagnosis and resolution of issues and/or
  
  

escalation with third-party provided services

• Assist in implementing, auditing, and tracking system security measures needed to safeguard
  
  

against unauthorized damage, modification, or disclosure of information

Qualifications/ & Experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements below represent the required knowledge, skills, and/or abilities.

• Bachelor’s degree in computer science or equivalent certification or experience.
• 5+ years relevant experience as a Systems analyst.
• 3+ years of hands-on experience with Transportation Management Systems (TMS)
• Strong operational knowledge of transportation “order to cash” processes.
• Experience supporting and modifying Salesforce applications (Revenova is a plus).
• Keen attention to detail and advanced problem-solving abilities from a procedural, operational,
  
  

and technical perspective.

• Strong project management and time management skills.
• Robust troubleshooting skills with the ability to think critically and solve problems
• Strong oral and written communication skills, with the ability to communicate complex technical
  
  

issues to non-technical users and business owners.

• Familiarity with industry-standard EDI platforms/partners (such as Cleo, Kleinschmidt) is a plus
• Experience in exposing and consuming web services, JSON, and REST APIs is a plus
  
  

Experience with Remote Teams

Email and digital communications for job postings will only come from the @flstransport.com domain. If you want to verify that communications or a job offer are legitimately from FLS, check our company website, job posting website, or LinkedIn company page. For additional inquiries, please contact [email protected].”