PRIMARY FUNCTION: Responsible for reviewing and processing transactions from multiple sources. Duties include assisting with processing inquiries regarding various employment types. Responsible for incoming and outgoing information to ensure all applicant and employee information is processed, distributed and entered in the Enterprise Resource Planning (ERP) system accurately. The position will also serve as back-up support for various employment functions.

Essential Job Functions

• Prepares and processes employment documents, personnel action forms (EPAFs), form I-9, and other hiring documents to conform to SJC policies, procedures, and relevant laws.
• Create, and/or modify, and post-employment requisitions. Complete the hiring process in the applicant tracking system in collaboration with hiring leaders.
• Review and process backgrounds employment documents and apply EPAFs for various employment types. Extends salary offers, explains benefit options and employment contracts.
• Handles special projects.
• Enters and updates employee data into the ERP database and applicant tracking system as required.
• Tracks and reports missing items for employment hiring, including those related to internal audit findings and SACSCOC requirements.
• Interacts with campuses, specifically hiring leaders by answering questions related to employment transactions, assisting with inquires related to faculty and professional contracts, and organizational structure.
  
  

Additional Job Functions

• Assists walk-in and phone applicants with general inquiries, applicant tracking system application process, and password resets.
• Answers incoming calls to the general Human Resources and Cornerstone support lines.
  
  

Knowledge, Skills, And Abilities

• Must have excellent organizational skills
• Ability to follow instructions and demonstrate an outstanding quality of work with minimum supervision.
• Ensure compliance with due dates and deadlines.
• Must possess skills in problem solving and decision making.
• Must have the ability to keep confidential information and communicate effectively with all levels of the organization.
• Basic to intermediate skills in MS Office – Word, Excel, and PowerPoint.
  
  

Required Education

• Associate degree or equivalent coursework
  
  

Preferred Education

• Bachelor’s degree
  
  

Required Experience

• 2 years of professional experience in Human Resources, customer service, or a related field
  
  

Preferred Experience

• 4 – 6 years of professional experience in Human Resources, customer service, or a related field
• Experience in a college setting and knowledge of ERP and/or applicant tracking system is preferred.
  
  

Salary Grade: PROFESSIONAL

Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule

Requisition Number: req6017

Posting Close Date: 10/2/2025