We are looking for a reliable and motivated Partner Relations Representative to join our growing team. In this role, you will cultivate and maintain strong relationships with our client partners, ensuring clear and effective communication while actively generating referrals and delivering outstanding customer service. As the primary point of contact for client partner inquiries and referrals, you will thrive in a fast-paced, high-call-volume environment while upholding professionalism and accuracy.

• Maintain consistent attendance and punctuality, ensuring reliability in a fast-paced, results-driven environment.
• Exhibit initiative and a team-player mindset, eager to learn and adapt.
• Handle phone interactions with a friendly, professional, and resilient attitude, comfortable with asking for referrals from established client partners.
• Quickly type and perform data entry while speaking on the phone.
• Utilize strong grammar, spelling, and punctuation skills to process client information accurately.
• Communicate effectively, both written and verbally, to provide excellent partner support.
• Demonstrate customer support excellence while proactively answering and placing calls.
• Interact with diverse personalities in a professional and friendly manner.
• Manage time effectively, meeting deadlines and exceeding expectations.
• Stay motivated to meet and exceed personal and team goals.
• Take ownership of your work, ensuring accuracy and continuous improvement.
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• Proven experience in customer service, inside sales, partner relations, or call center environments.
• Exceptional organizational and time management skills.
• Ability to work both independently and collaboratively.
• Strong attention to detail and accuracy in data entry and communications.
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• Relationship Management•2 - 5 years
• Business Development•1 - 4 years
• Account Management•2 - 5 years
• Communication
• Problem Solving
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