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Job details

100% Remote Opportunity with Leading IT Field Services Company

This Jobot Job is hosted by Caitlyn Hardy

Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.

Salary $50,000 - $50,000 per year

A Bit About Us

This company specializes in delivering seamless technology infrastructure installations on a service-based model for a wide range of large enterprises. By combining a vast, nationwide network of highly skilled field technicians with a dedicated team of in-house project managers, they efficiently manage complex, large-scale deployment projects across the country.

Over the past ten years, the company has seen significant expansion as major organizations increasingly adopt flexible workforce strategies. Its strong industry relationships and proven reliability have positioned it as a go-to partner for top brands in sectors such as healthcare, retail, quick-service restaurants, and technology manufacturing. The company operates from its main office in Bend, Oregon, with additional regional offices located throughout the United States.

Currently, the team is hiring a Project Manager to create, coordinate, and report on client installation and service dispatches.

This role will be 100% remote with minimal travel. Hiring for both day and overnight shifts.

For Project Coordinators the salary range is $40-45k with potential for that to increase quickly.



Why join us?


100% Remote flexibility

Home desk set up and equipment provided

Health, dental, and vision insurance options

401(k) plan with company match

Paid time off (PTO), holidays, and sick leave

Professional development support and growth opportunities

Collaborative, fast-moving team with a strong performance culture

Job Details

Essential Duties And Responsibilities

Creating and dispatching work orders (job tickets) to our nationwide field service technicians

Coordinating field service technicians and on-site personnel

Updating clients with order changes

Following up with field service technicians to complete requirements

Daily communication on the phone and email with clients and technicians

Quality standards accountability as determined by client

Documenting all necessarily ticket information and updates

Processing completed work orders for billing

PERIPHERAL DUTIES

Attend training sessions and meetings as needed.

Maintain a professional image in the TechLink Services organization.

Learn new skills and technologies, as assigned.

Desired Minimum Qualifications

Customer Service experience

Client-facing soft skills

Consistent exposure to Microsoft Office suite

Associate’s degree preferred

Necessary Knowledge, Skills And Abilities

Considerable experience of difficult or stressful customer service situations

Ability to coordinate and make decisions on various on-site activities for multiple clients while keeping clear and consistent communication with the internal organization.

Ability to multi-task various tasks from multiple clients with varying priority levels throughout a day.

Ability to adapt to client and organization needs to better balance organizational workflow.

Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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