- This individual will provide general office support; they will be responsible for answering incoming calls, directing calls to appropriate team members, as well as additional clerical duties.
$18 – $24 / hour
Compensation & Benefits
Eligible for profit sharing which is based on department profitability and individual performance - Comprehensive benefits package
- Training and development, as well as opportunities to grow within the organization
Specific Duties Include
Serve as an initial point of contact within the store for both visitors and customers.- Answer and direct all incoming telephone calls to appropriate team members.
- Assist with other clerical duties, including but not limited to faxing, filing, data entry, scanning, etc.
- Practice confidentiality inside and outside of the store.
- Ensure general housekeeping of facility is maintained.
- Service external and internal customers in a friendly and efficient manner, while communicating professionally
- Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
- Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
- Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
- Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
- Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements
Effective telephone skills- Experience in multi-line telephone systems
- Excellent communication skills
- Excellent organizational skills
- Strong time management skills
- Ability to multitask
- Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship
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