The Senior Software Solutions Architect (SSA) leads technology solution design efforts within one of Christian Care Ministry’s domain pillars, following the CCM SDLC process. The SSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, and working directly with the software delivery team to ensure quality development and release of features. The SSA coordinates with our project managers, executive sponsors, and departmental “business owners” to ensure organizational alignment in terms of timelines, commitments, and status. The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy.

From a scrum team perspective, the Senior Solutions Architect acts as the “Technical Product Owner” within their value stream. This includes:

• Posing critical discovery questions during the requirements-gathering process to ensure a clear understanding of what CCM is trying to solve
• Performing feasibility-analysis on initiative requirements, understanding what we can implement through modifications to our current architecture and what depends on new architecture being built
• Assembling feature roadmaps, staging for dependencies, and ensuring iterative and incremental delivery to satisfy initiative requirements
• Documenting features with functional design – coordinating with UX Researchers/Designers, Enterprise/Systems Architects, Vendors, Security/Compliance, and Production Operations to capture the intended functional design
• Authoring and leading the grooming of user stories for their scrum team
• Prioritizing at the feature and user story level, ensuring that scrum team deliverables align with overall organizational goals
• Mentoring and leading team members

The Senior Solutions Architect – Financial Solutions specifically focuses on CCM’s value stream related to:

• Billing (invoicing, payments processing)
• Banking (including KYC/AML, ACH, RTP, FedNow, Account Ownership Verification)
• Pricing (including quoting, coupons, etc)
• Need Sharing (the movement of funds between bank accounts to facilitate payments to healthcare providers).

 In particular, we are seeking an individual with experience in, and excitement for, FinTech integrations. Some Fintechs you may have worked with include: Stripe, Tabapay, Plaid, Alloy, Socure, Authorize.net, and more.

• Craft value stream software feature roadmaps, prioritizing stakeholder feature delivery alongside architectural improvements
• Translate requirements into end user / stakeholder-readable Functional Design documents
• Act as technical design liaison with PMO, Client, Vendor Partners, and other technology teams (take the specifications from the customers to the engineers, because you’re a people person)
• Properly scope, design, and size business feature delivery efforts
• Provide direction and guidance on solution architecture to the IT Delivery teams through functional design specifications and feature specifications
• Make technical trade-offs to balance competing concerns (such as usability, scalability, data integrity, performance, etc.)
• Serve as Product Owner for Agile Software Delivery teams
• Participate in Design and Sprint sessions following Scrum methodology
• Manage time effectively, communicating project status accurately to Project Managers
• Design with guidance from the Enterprise/Systems Architects, adhering to architecture principles, modeling and design standards, reference architectures, and design patterns
• Work with the manager of Design and Architecture to design value stream roadmaps to best align with business strategy
• Mentor Software Developers, and User Experience designers in requirements elicitation, functional design, and decomposition
• Demonstrate leadership by taking initiative in team building, influencing, conflict management, and problem-resolution to facilitate success
• Support vendor evaluations - provide recommendations and assessment scoring
• Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional solution requirements that would not be clear to the business
• Drive the sourcing of new solutions to help generate improvements to processes
• Perform all job functions consistent with CCM policies and procedures, including those which govern handling PHI and PII
• Contribute to the exercise and expression of the Ministry’s Christian beliefs
• Other duties as assigned

• Prior industry experience in designing and building solutions for banking, billing, or payments processing required
• Bachelor’s degree with 10+ years experience in software solution design and implementation of complex IT projects OR 15+ years experience in software solution design and implementation of complex IT projects required
• 7+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated required
• Experience with domain-driven software architecture, system integration, software development, and data modeling required
• Master’s degree is a plus – either in technology or business (MBA)
• Agile software development experience (certified Product Owner preferred)
• Experience in a healthcare-related field preferred
• Experience as a Solution Architect in the health plan industry preferred