Virtual Outbound Call Center Representatives

Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.

Employer Industry: Home Improvement Call Center Services

Why Consider This Job Opportunity

• Salary up to $17.00 per hour based on experience
• Pay increase after 30 days of employment
• Paid Time Off (PTO) after 90 days for both full-time and part-time employees
• Career advancement opportunities, with many team members moving into management roles
• Work remotely from home with a fixed schedule
• Comprehensive online training provided

What To Expect (Job Responsibilities)

• Contact prospective homeowners who have expressed interest in home improvement services
• Build rapport, confirm details, and schedule appointments without cold calling or selling
• Maintain focus and professionalism during calls in a fast-paced environment
• Meet and exceed performance goals and metrics
• Multitask effectively between phone conversations and computer systems

What Is Required (Qualifications)

• Outbound call center experience is required
• Strong communication and listening skills
• Professional and courteous phone presence
• Ability to commit to a consistent full-time work schedule
• Minimum typing speed of 35 words per minute

How To Stand Out (Preferred Qualifications)

• Quick to apply feedback and eager to improve
• Reliable and self-motivated with a positive team attitude
• Comfortable multitasking between phone conversations and computer systems

#HomeImprovement #CallCenterJobs #RemoteWork #CareerAdvancement #CustomerService

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.