The Talent Acquisition Recruiter is the first point of contact for all prospective hourly employees, responsible for managing the candidate experience to fill the high-volume demands of the business. This involves full cycle recruiting including screening, scheduling, interviewing, testing, employment branding, benefit, and culture questions, and follow through after the candidate is hired. In this role, s/he will serve as the primary point of contact for candidates who have applied for our hourly call center representative roles ensuring that the candidate experience is positive and productive.

Responsibilities:

Exhibit the VXI Culture of Performance and Core Values; Teamwork, Integrity, Excellence, Agility & Inventiveness by consistently applying and guiding these principles in the decisions and actions chosen based on Reason, Record, and Circumstance
Meeting or exceeding Key Performance Indicators and Guidelines in addition to VXI Policies and Procedures
Avoid legal challenges by maintaining compliance with client service agreements and legal requirements
Review résumés; screen and select viable candidates
Surf employment boards and industry websites to scout talent
Use database to maintain candidate pipeline (Workday)
Schedule candidates for onsite assessments and interviews ensuring set goals are met
Facilitate any pre-employment testing required
Conduct initial face-to-face interviews
Recommend best fit candidates for vacant positions (to next rounds of interview if applicable)
Communicate status to candidates in a professional and consistent manner
Conduct reference checks, background checks, and oversee all candidate relations
Draft offer letters for candidates
Continuously develop new ways of reaching candidates and networking
Maintain compliance with federal and state regulations concerning employment
Daily updates to respective reports and trackers (Master Roster and Daily Onsite Scheduling Tracker)
Perform other related duties as required and assigned

Knowledge, Skills, and Abilities:

Detail-oriented
Familiar with contact center tools, systems, and methodologies
Strong MS Office skills including Word and Excel
Ability to multitask and manage time effectively
Open to coaching and feedback
Maintain a positive mindset
Adaptable to swift program changes, developing skills in proactive critical thinking and problem-solving
Ability to follow directions and logical process flows, with or without accommodation
Ability to walk or stand for 2-4 hours at a time up to 7-8 hours in a day, with or without accommodation.

Qualifications:

1-3 years of non-Exempt-Talent Recruitment experience required
High Volume Recruitment experience required
Outstanding track record in attendance and work performance metrics

This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent.

Job Type: Full-time, temporary

Pay: From $43,000 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance